UiPath RPA: digital transformation through automation
The robotic process automation (RPA) market is ballooning - according to Gartner, the market grew by 63.1% in 2018. McKinsey predicts that, by 2025, automation technologies, of which RPA forms a part, could have a gargantuan financial impact of around $6.7trn.
One of the main competitors in the market is the New York-based UiPath. Originally founded in Bucharest, Romania in 2005, the company has raised a total of $1bn over a number of rounds, with its latest Series D round raising $568mn alone.
What exactly is driving this explosive growth? In this month’s issue of Gigabit magazine, we spoke to Gavin Jackson, the company’s Senior Vice President and Managing Director EMEA, to get some answers and better understand the potential and possibilities of RPA.
One key part of the RPA offering is the agility it can grant to established companies still beholden to legacy software. “Most large enterprises are looking at a digital transformation journey and looking to build a set of attributes that are very specific - the attributes of what you might consider to be a digital native, or startup, tech company,” Jackson explains. “Startups loathe waste. They loathe any kind of time spent on anything but building their products, serving their customers, and reinventing the world. These are the attributes that are so attractive for companies that have been around for a long period of time.”
UiPath anticipates RPA to unlock human capacity and potential by eliminating busywork. “If you can get the robots to do all the drudge work, to stage data in a form factor that an analyst can then quickly view and chop stories from, you're getting the maximum impact out of that human, and they don't spend an ounce of time in the technical querying of data. They get to analyse the data and create stories that business owners can make good decisions with.”
You can read the full story here.
Discord buys Sentropy to fight against hate and abuse online
Discord, a popular chat app, has acquired the software company Sentropy to bolster its efforts to combat online abuse and harassment. Sentropy, monitors online networks for abuse and harassment, then offers users a way to block problematic people and filter out messages they don’t want to see.
First launched in 2015 and currently boasting 150 million monthly active users, Discord plans to integrate Sentropy’s own products into its existing toolkit and the company will also bring the smaller company’s leadership group aboard. Discord currently uses a “multilevel” approach to moderation, and a Trust and Safety (T&S) team dedicated to protecting users and shaping content moderation policies comprised 15% of Discord’s workforce as of May 2020.
“T&S tech and processes should not be used as a competitive advantage,” Sentropy CEO John Redgrave said in a blog post on the announcement. “We all deserve digital and physical safety, and moderators deserve better tooling to help them do one of the hardest jobs online more effectively and with fewer harmful impacts.”
Cleanse platforms of online harassment and abuse
Redgrave elaborated on the company’s natural connection with Discord: “Discord represents the next generation of social companies — a generation where users are not the product to be sold, but the engine of connectivity, creativity, and growth. In this model, user privacy and user safety are essential product features, not an afterthought. The success of this model depends upon building next-generation Trust and Safety into every product. We don’t take this responsibility lightly and are humbled to work at the scale of Discord and with Discord’s resources to increase the depth of our impact.”
Sentropy launched out of stealth last summer with an AI system designed to detect, track and cleanse platforms of online harassment and abuse. The company emerged then with $13 million in funding from notable backers including Reddit co-founder Alexis Ohanian and his VC firm Initialized Capital, King River Capital, Horizons Ventures and Playground Global.
“We are excited to help Discord decide how we can most effectively share with the rest of the Internet the best practices, technology, and tools that we’ve developed to protect our own communities,” Redgrave said.