Dell Technologies: GenAI to take centre stage in 2024

John Roese, Global CTO, highlighted during a recent webinar that this is “only year two of the AI era” for businesses
John Roese, Global CTO of Dell Technologies, explores the company’s visions for 2024 and a ‘less is more’ mentality for the future of generative AI

Whilst increasing numbers of businesses are looking to invest, develop and deploy AI and generative AI (GenAI) tools moving forward, they might have less of an idea where to start.

Dell Technologies, having witnessed a busy year of AI development, is anticipating further enterprise evolution of GenAI and quantum computing in 2024. The company has already seen progress during 2023, having partnered with Meta to advance GenAI, as well as appointing its first Chief AI Officer.

To summarise the company’s expectations for 2024, John Roese, Global CTO, highlighted during a recent webinar that this is “only year two of the AI era” for businesses. In addition, he stated that GenAI will become “entangled” with quantum computing, with further dialogue from Dell expected to take place next year.

Image source: Dell Technologies

Moving GenAI from theory to practice

During the Dell webinar, Roese predicted that enterprises will begin a shift from building training infrastructure towards inference, as GenAI starts to have more of a practical impact.

He suggests that, moving from theory to practice, AI that has a material impact is a crucial aim for 2024. In particular, businesses will put such AI models into use by fine-tuning and processing transactions, rather than continuing to train their products.

Roese also cited the importance of putting inferences where the data originates, as Dell expects enterprise focus to shift from board experimentation to a top-down strategic focus, where businesses will only select the few GenAI projects that can truly have transformational impact.

Likewise, Dell is expecting GenAI to improve supply chains and the overall ecosystem of businesses. According to Roese, this is due to the increased availability of both closed and open-source models and tools that can help organisations better implement GenAI.

“While GenAI has sparked incredibly creative ideas of how it will transform business and the world, there are very few real-world, scaled GenAI activities. As we move into 2024, we will see the first wave of GenAI enterprise projects reach levels of maturity that will expose important dimensions of GenAI not yet understood in the early phases,” he said.

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Zero Trust will become real in 2024

The Zero Trust cybersecurity approach is based on a ‘never trust, always verify’ mentality, which has been hailed throughout 2023 as a new and effective solution to the current challenges surrounding hybrid and remote working structures.

Zero Trust operates to continually reassess the trustworthiness of network participants with the goal of preventing threat actors from gaining access to essential systems. With this in mind, Dell has predicted that companies will start to see Zero Trust as ‘the norm’ in 2024, with greater availability for both public and private companies. Furthermore, Roese suggests that more governments around the world will also call for Zero Trust implementation.

Roese highlighted that Dell will also be working to improve its security posture in 2024, hoping to deliver capabilities integration and orchestration moving forward. Whilst he notes that Dell’s security posture is still a “work in progress”, he notes that the company’s plans to deliver on a repeatable Zero Trust architecture blueprint in 2024 will work to “change the curve in cyber”.

“Zero Trust will become the default end state people are moving towards,” he said. “It’s the right answer on how to change the curve on cyber so we expect to see more Zero Trust mandates to proliferate around the world.”

Life on the edge, as edge platforms are set to expand

Dell has also predicted the emergence of further edge platforms. Its own Dell Native Edge platform works to centralise deployment and management of edge infrastructure and applications. The platform also helps businesses securely scale their edge operations using automation, open design, Zero Trust security principles and multi-cloud connectivity.

Designed to help securely power any edge use case, Dell are expecting enterprises to need to move towards a platform model, in addition to extending clouds to the edge. Roese highlighted in his webinar how Dell are aiming to deploy a common platform that can run anything on it so that businesses can be afforded greater flexibility. 

Ultimately, Dell is seeing that in 2024, businesses will be starting the process to decide on cloud extensions or build their own edge platforms.

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