IBM introduces new Watson solutions and services for nine industries and professions

By Sean Galea-Pace
The US-based computer manufacturing company, IBM, has implemented new Watson solutions and services that will c...

The US-based computer manufacturing company, IBM, has implemented new Watson solutions and services that will cater to a range of different industries and professions.

The solutions are pre-trained for industries such as agriculture, customer service, human resources, supply chain, manufacturing, building management, automotive, marketing, and advertising.


David Kenny, Senior Vice President of IBM Cognitive Solutions, said: “As data flows continue to increase, people are overwhelmed by the amount of information we have to act on every day, but luckily the information explosion coincides with another key technological advance: artificial intelligence.”

“AI is the tool professionals need to take advantage of the data that's now at our fingertips and tailoring general AI for specific industries and professions is a critical way to enable everyone to reach new potential in their daily jobs.”

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In the past few years, IBM has seen a shift from traditional models to the new cognitive computing era with Gabi Zodik, Director and CTO of Development for Watson IoT Consumer Business, aiming for the company to be more people-centric.

“People no longer want to interact only by touch-screen because, really, the most natural thing is to speak to each other,” Mr Zodik said.

“That’s what’s different about what we’re doing at IBM. We are heading towards what we call cognitive IoT, which is much more people-centric. It's driven by analytics, AI and machine learning, and it offers real-time insight and reasoning capabilities that can't be done in any other way.”

The news follows IBM’s confirmation of a new software service that provides businesses with more transparency when making AI decisions in addition to research from IBM’s Institute for Business Value, which showed that 82% of businesses are thinking about AI deployments.

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