HP Report: The Role of AI in the Modern Workforce

With the AI landscape set to undergo further transformation in the near future, those within the workplace are keen to keep up.

In 2023, Hays conducted a survey which found that nearly one-third of employees felt they did not have the right skills to make the best use of AI technology. Alongside worker anxieties and security concerns, the consensus was that the business environment did not feel ready for AI advancement.

However, a recent Work Relationship Index conducted by HP has concluded that, despite widespread worries, AI is fast becoming a key element of workplace optimism. 

AI is critical to advancing the digital economy

Already, AI has had a revolutionary impact on the workplace, having offered improved efficiencies and clearer datasets to employees in key industries like healthcare, cybersecurity and finance.

These improvements will enable workplaces such as banks to utilise AI in tandem with human involvement. It is the hope that humans will continue to play a significant role, with a renewed focus being placed on more specialised teams to best harness the technology.

HP’s report highlights that most employees believe that AI will open up new opportunities to enjoy work.

Creating growth and supporting existing jobs during this new AI era is not a small task. World leaders and industry experts have to collaborate more to ensure digital prosperity and ensure that people remain at the centre. This led to plenty of discussions at the UK AI Safety Summit at the end of 2023, which sought to prioritise utilising AI as a copilot alongside human workforces.

The new HP research finds that there is a difference between employee’s attitudes to AI around the world, with 76% of office workers in growing economies believing that AI will make their job ‘easier’, alongside 75% thinking it will be ‘more interesting’ (compared to 48% and 44% respectively in mature economies).

Neil Sawyer, UK Managing Director at HP Inc. told AI Magazine: “It is true that AI can increase employee productivity and quality, across a range of tasks from creativity and analytical thinking, to writing proficiency and persuasiveness, alleviating pressure on employees. 

“At HP we are capitalising on our engineering strengths and strategic partnerships to create powerful new machines optimised for running local AI models. We hold great optimism for the future with AI as a key component.”

With the improved efficiencies that AI can offer businesses, it is also paramount that these organisations also maintain a skilled and resilient workforce moving forward. With AI continuing to evolve, upskilling workers and ensuring that they understand how AI is being utilised in their place of work will remain key priorities.

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